We live in the digital age. Companies today cannot function without the essential lines of communication that connect us to the outside world, to our customers, and each other. 

However, managing, monitoring, and maintaining these communication networks is a chore. Remember, business and work communications are the lifeblood of any successful business or organization. Moreover, a system that is haphazardly thrown together cannot only impede day-to-day business; it can also have legal ramifications if proper paper trails are not maintained. 

Ensuring that all the various communication networks speak to each other and work flawlessly often requires dedicated IT support as well as extensive setup. With this in mind, we recommend letting a Managed Service Provider handle these services to ensure seamless communications.

Massive amounts of business transactions occur online every day. For many businesses, the web is their primary or only way of doing business with their customers. 

Server management and support, therefore, is essential. Maximizing server uptime, monitoring performance, and preventing hacking are critical for a business to survive and thrive. Of course, management, monitoring, and maintaining servers requires expert staff. By outsourcing to a Managed Service Provider, companies can gain a competitive advantage. Outsourcing servers ensure maximum uptime for minimal costs.

World-class service and support are both essential for a business to succeed and win customers but is expensive. 

Most firms, including many large firms, do not have the workforce or properly trained service staff to handle such a demanding task. Remember, your service and support play a pivotal role in productivity and morale. Partnering with a Managed Service Provider that specializes in providing 24-7 support makes a lot of business sense.

Like managing servers and communication infrastructure, operating and maintaining cloud services is critical for the daily operations of many businesses. While many enterprise-level cloud services require minimal physical support and can be delivered through the web, it can still be equally as demanding. 

The management of many cloud services still requires the oversight of knowledgeable, highly trained full-time staff. As a result, the setup, management, and monitoring of cloud-based systems and services is an excellent task to consider outsourcing to third-party experts and Managed Service Providers.

Cybersecurity is more critical today than ever before. That’s no surprise considering the rapid move of almost all commerce into the cloud and onto the world wide web. 

This move away from physical retail shelves has also made many businesses extremely vulnerable to cybercriminals and hackers. Companies cannot afford to have their cyber security compromised. While a multinational corporation may have the funds to build world-class security systems and to recover financially from major breaches, most other businesses cannot. Not only can money be directly lost or stolen through fraud and security hacks, but breaches can also ruin a business’s reputation with consumers and break trust with customers. That’s why 60 percent of small businesses that get hit with a cybersecurity breach go out of business within six months.

Despite the rising dangers of the digital world, surveys show that the vast majority of small to medium-sized businesses are woefully under-prepared. More than 70 percent, or nearly three-fourths of all companies, are not prepared to deal with hackers. Moreover, dealing with potential hackers is an expensive business. 

Most businesses cannot handle it alone, and instead, turn to third-party IT security providers for help. A single in-house employee and a subscription to consumer-grade anti-virus aren’t enough these days to keep your business protected.