5 Biggest Challenges Facing Your Business Today

Saying the future is uncertain would be an understatement. As recent black swan events such as the Coronavirus outbreak and the Russian-Saudi oil price war has shown us, the only constant is constant change. While black swan events are unpredictable, there are macroeconomic trends and challenges that can be planned for. Many of the effects of black … Continued

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Best Technologies for Working Remotely in 2020

Remote Work Is Here To Stay In light of the Coronavirus pandemic, remote work is here and it’s growing every day. According to a comprehensive survey of hiring managers, — although an outdated survey and the numbers are only growing — over half of the managers surveyed at the time before we had this historic … Continued

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7 Customer Service Trends That Will Impact Business Success in 2020

Technology Is Driving Customer Service Trends Businesses that refuse or are too slow to adapt to changing business conditions, unpredictable operating realities and innovative new technologies won’t survive for long. Especially when it comes to technology. The rapid pace of technological change in the last 10 years, is disruptive to many if not most businesses. … Continued

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Why You Don’t Want To Own Software Anymore

Reimagining Your Business Long gone are the days of inserting CDs or floppy disks into a computer drive to download software. Sure, I’m sure there are a few people out there that still do it — but I don’t know them. In 1990, Adobe launched the first version of its famous photo editing program called … Continued

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