- Low Fixed Monthly Fee
- 24/7 Tech Support
- Talk to a REAL Person
- No Tiers
- No Hoops
- No Hidden Fees
Managed IT Services
Wright Technologies is here to support each and every issue and question your organization may have. No question or matter is too small or too big. The entire objective of the Total Care Program is to provide the best technological care and assistance while providing value either on the phone or in your office.
Our objective is to never have to make you wait for support or wait for your issues to be resolved. We promise to:
We hire only the brightest and the best (as you can see from our awards). That means your points of contact are the brightest and the best. We will never outsource your problems to another IT help desk located in a foreign country or even another city for that matter. We staff and train our own support team right here in Houston, TX. And, we provide a dedicated account manager who will remember your name, your company history and your past issues.
Since we specialize in providing managed IT services for businesses with multiple locations, a 24-hour help desk can be invaluable. Questions like “how do I” or “what do I do when” and “where is the” are everyday issues for most businesses. Our goal is to get the problem solved or answer the question as quickly as possible so that your team can get back to work. For remote or off-site employees, knowing they have someone to call can mean keeping a customer happy or producing more sales.