Managed IT Services
Managed IT Services in Houston, TX
We are a managed service provider (MSP) offering ongoing, pro-active IT management for an affordable fixed monthly fee in the greater Houston area.
We are a provider of services – experts in Information Technology. Yes, we also buy and sell hardware and some software on your behalf, but many businesses need help deciding what, how much, when and where to buy everything they need to run their business. When it comes to Internet service providers, setting up networks, buying cloud services, storage, back up, security programs, e-mail set up, managing devices (the list goes on and on), we are the experts who keep up with the latest technology trends and, more importantly, what is worth your investment.
We offer many of the services an in house IT department would provide without the overhead or we can be an extension of your CIO or in-house IT staff.
Total Care Plans
Many companies wait until something is broken and then have to pay to fix it – sometimes at a high price. We are not a “break/fix” company.
We love the idea of a flat monthly fee for all of your IT service needs. We offer a variety of plans and packages to fit most budgets depending on the IT services your company needs. Our menu of managed IT services allows you to run your business instead of worrying about IT problems related to computers, your network, security and backups.
Outsourced IT Help Desk & On Site Support
Outsourcing an IT help desk can benefit a company in many ways. By sending frequently asked questions and support issues to knowledgeable IT experts, you free up your in-house staff to complete more high level tasks. We offer support 24 hours a day, 7 days a week with our English-speaking employees who we hire, train and manage locally in our Houston headquarters on Beltway 8 and I-45.
Email, Office 365 & Spam/Virus Protection
One of the challenges with on-boarding new employees is setting up new emails, passwords and levels of access and security. We provide enterprise software installation and deployment most frequently migrating to Windows Office 365. This system utilizes cloud computing to offer efficiency, reliability, easy updates, and streamlined IT support. This service provides a solution to many of the primary IT problems companies experience on a daily basis.
Mobile Device Management
Using the best cloud mobility solutions available, we provide complete Mobile Device Management (MDM) by deploying and managing all your mobile devices. We provide secure app and content protocols to minimize risk to your business. The complex world of mobility is made simple with all the benefits of enhanced productivity.
Apple-Windows Support & System Integration
Whether your business is pure Apple® or completely Windows, we can manage your IT. For some business, the challenge of integrating these two systems with network integration can be overwhelming. Apple® systems must communicate seamlessly with Windows PCs and servers in order to do business. We have certified experts in both of these platforms and can help your business create a cross-platform system that is seamless.
Between the Internet service provider, the telephone service provider, the network and security provider and the off site back up provider —-that comes with a lot of meetings, contracts and billing. As part of our managed IT services, we juggle and vet the right providers for your budget and business priorities so you can focus on your own services.
Remote and Virtual Workforces
If your business has multiple locations, remote areas of work like plants and other facilities or has a mobile or virtual workforce, you need an outsourced IT managed services company. We specialize in the complex nature of integrating the best technology tools into your process to keep productivity, collaboration, morale, and creativity levels high while technology functions from a distance. Read more.
Data Back Up and Recovery
We make data backup solutions affordable, flexible and easy to use. So, why take the risk? In order to help protect your company’s essential data, take a look at some of our recommended best practices for creating a business continuity plan to keep your business running in the event your data is compromised in a disaster, through human error or system malfunction. Read more.
Network Security Solutions
If the thought or talk of firewalls, network lock downs, cyber threats, hacking, malware, spyware, spam and viruses makes your head spin, then let us take over from here. We’ll provide you with best practices for both hardware and software and a plan to prevent, detect and respond to cyber attacks and protect critical data. And, just because your business is small, doesn’t mean you’re safe. You are actually more of a target for cyber criminals.
Cloud Computing Services and Storage
Cloud computing can give you access to your data, files, applications and tools from anywhere on any device. Now you have access to technology that would have been previously too expensive. Cost savings and better productivity are among the benefits of the cloud. We can help navigate the Cloud for your business as well as Cloud storage solutions for backing up data.